Crystal Hotel Taipei is a traditional establishment located in the culturally rich Wanhua District. Notable for its intricate wood carvings and close proximity to key attractions, it serves a mix of Western and Chinese cuisine at its in-house dining facility. The hotel offers modern amenities alongside historical elements, making it a blend of tradition and convenience.
Location
Located near the bustling Ximen Shopping District, the hotel is just a 10-minute walk from Longshan Temple and its MRT station. Within an 8-minute walk, guests can visit the South Airport Night Market and Wanhua Railway Station. The hotel also offers limited complimentary parking, providing options for guests traveling by car.
Rooms
Each of the 69 air-conditioned accommodations features modern amenities like free WiFi, cable TV, and a minibar. Rooms come equipped with electric kettles and ensure comfort with en suite bathrooms, including hairdryers and free toiletries. Various configurations are available, including options with single beds and double beds, although there is no capacity for extra beds. Guests can expect free newspapers delivered to their rooms.
Eat & Drink
The hotel’s Crystal Coffee Shop presents a selection of both Western and Chinese dishes, catering to varied tastes. Guests have the option to enjoy meals in the serene on-site restaurant. Additionally, room service is available for added convenience.
Leisure & Business
Crystal Hotel Taipei provides a range of facilities targeted at both leisure travelers and business guests. A 24-hour front desk ensures assistance at any time, while a dedicated business center and conference space support corporate needs. Guests can also utilize laundry and dry cleaning services, enhancing hotel convenience.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
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Reviews and Ratings
Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
Friendly staff
Convenient location
Dirty room
Limited power outlets
5.2/10
Guest rating
Rooms
5.0
Location
5.2
Service
7.7
Dining
5.0
Guest reviews
5.2/10
based on 20 reviews
6.2
6.2/10based on 678 reviews
Jimmy
United Kingdom,
June
2024
5.4/10
My stay at the hotel was a mix of positives and negatives. The rooms had an odd shower and bath setup with a moldy smell, and cleanliness was lacking with hairs found on the bed and mold in the bathroom. On the bright side, the service was exceptional, with staff always ready to assist my mother and me. The location was decent but not ideal due to being near the red light district. The dining experience was just okay, nothing extraordinary. Overall, it was a stay with some ups and downs.
Rooms
5.0
The room had an odd shower and bath arrangement with a moldy smell. cleanliness was a concern with hairs on the bed and mold in the bathroom.
Service
6.0
The service at the hotel was a mixed bag. Some staff members were kind and helpful, while others were impatient and impolite.
Location
5.0
The location was average, with not much going on in the area except for Longshan Temple and Old Street. Being near the red light district was not ideal.
Dining
5.0
The dining experience was just okay, nothing special. Could use improvement.
Facilities
7.0
The facilities were standard with no standout features.
Mike
United States,
June
2024
6.0/10
The hotel had a few drawbacks like a musty smell in the rooms and neglected cleanliness, with hairs found in the bathroom and on the bed. However, the service exceeded expectations with helpful and friendly staff.
Rooms
5.0
The room smelled musty and lacked proper cleanliness, but thankfully there were no hairs found in the room.
Service
9.0
The service was exceptional with very friendly and helpful staff. They were patient and polite, making my stay more enjoyable.
Location
6.0
The location was acceptable but not outstanding. It was in a district with limited attractions except for Longshan Temple and Old Street.
Dining
5.0
The dining experience was subpar with limited options, but the regional dishes were decent.
Facilities
6.0
Thomas
United Kingdom,
May
2024
5.2/10
The hotel's location is good, but not necessarily the liveliest area with just Longshan Temple and Old Street nearby. The service was a mix of helpfulness and impatience. The rooms had a smoke smell upon entry and were not well-kept. The dining was just okay, not exceptional. The facilities were average overall.
Rooms
5.0
The room had a strong smell of smoke upon entering and was not cleaned well.
Service
6.0
The staff showed a mix of being helpful and impatient, with varying levels of courtesy.
Location
5.0
The hotel's location is okay, not very lively, with just Longshan Temple and Old Street in the vicinity.
Dining
5.0
The dining experience was okay but not outstanding.
Facilities
6.0
The facilities were average and did not stand out.
Philip
United Kingdom,
April
2024
6.8/10
My stay at the hotel was a mixed experience. The room was quite dirty, but at least well-maintained despite needing some refurbishment, like having only one power outlet in the bathroom. On the bright side, the staff was friendly and the place was fantastic, offering cost-effective travel arrangements. The location was convenient, close to the town center, but a bit far from the MRT. The dining experience was just OK, with the bonus of having more vegetables. Overall, the facilities were satisfactory.
Rooms
6.0
The room was dirty and needs refurbishment, but surprisingly well-maintained and clean.
Service
8.0
The service was exemplary, with friendly and helpful staff.
Location
7.0
The location was convenient, close to the town center, but a bit far from the MRT.
Dining
6.0
The dining experience was just OK, with the positive aspect of having more vegetables.
Facilities
7.0
The facilities were satisfactory.
Friendly staff
Dirty room
Geoffrey
United Kingdom,
March
2024
5.0/10
The hotel's rooms are in poor condition, with filth, odors, and unclean bedding. While the service was helpful and exemplary in offering cost-effective travel options, there were instances of impatience and rudeness towards customers. The location is mediocre, near some attractions but also a far walk from public transportation. Dining options were subpar, with inconsistent quality. Overall, the facilities had some positives but also room for improvement.
Rooms
5.0
The rooms were in a poor state, dirty, and smelly, with visible signs of lack of cleanliness like hairs on the bed.
Service
6.0
The service was a mix of helpfulness and impatience, with staff offering good recommendations but also displaying rudeness.
Location
5.0
The hotel's location was average, with attractions nearby but also a considerable distance from public transport.
Dining
5.0
The dining experience was inconsistent, showing signs of being subpar with limited options.
Facilities
6.0
The facilities were adequate but could benefit from enhancements in terms of cleanliness and upkeep.
Dick
United Kingdom,
March
2024
5.0/10
Upon arrival, I noticed the hotel is rather old and small but is in an okay location. The rooms had a moldy smell, and the carpet clearly needed a good vacuuming. Unfortunately, I found hairs on the bed and in the bathroom, which was disappointing. The lobby looked cleaner than the room I was assigned, and there was only one power outlet in the bathroom, which was inconvenient.
Rooms
5.0
The rooms have a moldy smell and lack proper cleanliness, with hairs found on the bed and in the bathroom. The size is small and the decor is old.
Service
8.0
The service was helpful, although there was no uniform on the counter. The staff went above and beyond by providing cost-effective travel arrangements and transport options.
Location
5.0
The location was just okay, with not much going on in the district apart from Longshan Temple and Old Street. It's not the best for being centrally located, but considering the price, it's acceptable.
Dining
5.0
The dining experience was subpar, bordering on horrible. The homemade soups were the only redeeming factor.
Facilities
5.0
The facilities were basic and could use improvement.
David
United Kingdom,
March
2024
6.6/10
The hotel was clean and comfortable despite some need for refurbishment, with exemplary service and a location that was okay but not necessarily good for the price. The dining options were okay overall. The facilities were acceptable.
Rooms
7.0
Despite needing some refurbishment, the rooms were really clean and comfortable.
Service
8.0
The service was really good, and the staff gave excellent recommendations and assistance.
Location
6.0
The location was okay but not necessarily ideal for the price.
Dining
6.0
The dining options were okay overall.
Facilities
6.0
The facilities were acceptable.
Mick
United Kingdom,
February
2024
5.4/10
My stay at the hotel was a bit of a mixed bag. While the service was exemplary with friendly staff giving good recommendations, the room I received was dirty, and the lack of WiFi was disappointing. The location was just okay with not much happening around, but the price was reasonable. The dining experience, however, was quite horrible with minimal options available.
Rooms
5.0
My room was on the farthest corner of the floor and was like a story room.
Service
9.0
The service provided was really good, and the staff were friendly.
Location
5.0
The location was okay but not necessarily good, with not much going on in the district except Longshan Temple and Old Street.
Dining
5.0
The dining experience was horrible.
Facilities
7.0
The facilities provided were satisfactory.
Gordon
United States,
February
2024
5.0/10
My stay at the hotel had its ups and downs. The rooms were quite dirty and in poor condition, located at the farthest corner of the floor, but they were surprisingly spacious. The service was exemplary, with helpful staff providing great recommendations and assistance despite the subway being a bit of a walk away. The location was not the best, being near a red light district with limited attractions nearby. The dining experience was just okay, with minimal options available. Overall, the facilities were lacking in cleanliness and maintenance.
Rooms
5.0
The rooms were filthy and dirty but surprisingly spacious.
Service
9.0
The staff's service was exemplary, offering great recommendations and assistance.
Location
5.0
The location was near a red light district with limited nearby attractions.
Dining
5.0
The dining experience was just okay with limited options available.
Facilities
5.0
The facilities were lacking cleanliness and maintenance.
Les
United Kingdom,
February
2024
5.0/10
The hotel location is not great, near the red light district, but it's okay for the price paid. The rooms were filthy and dirty, with a moldy smell. On the positive side, the staff was friendly and helpful.
Rooms
5.0
The rooms were in poor state, with a moldy smell and not well maintained. Hairs were found on the bed and in the bathroom. Also, there was no WiFi available.
Service
8.0
The staff was friendly and kind, always willing to assist. They helped my mother and me during our stay.
Location
5.0
The hotel is near the red light district and not ideal for the center of town. However, it's okay for the price and conveniently located near a 7 Eleven store.
Dining
5.0
The dining experience was okay, not horrible, with room for improvement. More vegetable options would be appreciated.
Facilities
5.0
Basic facilities, nothing extraordinary.
Richard
United Kingdom,
February
2024
5.0/10
The hotel room was not up to standard with a strong smell of smoke upon entering, old and dirty, including moldy smells and unclean linens. The service was a mix of impatience and kindness but generally helpful. The location was just average with limited nearby attractions and proximity to a red-light district. Dining options were subpar. Despite these drawbacks, the facilities were decent.
Rooms
5.0
The room was like a horror story, very dirty and smelly, with hairs found on the bed and unclean carpet.
Service
6.0
The service was a mix of impatience and kindness but generally helpful.
Location
5.0
The location was just average with limited nearby attractions and near a red-light district.
Dining
5.0
The dining experience was horrible, lacking quality and variety.
Facilities
6.0
The facilities were acceptable.
Michael
United Kingdom,
November
2023
6.4/10
The hotel has a great location near a 7 Eleven store, making it convenient for basic needs. The rooms are big but in poor state, with an odd shower and dirty bathroom ceiling. The staff is friendly and offers help, making the stay welcoming. The dining options are just ok, with room for improvement. Overall, the hotel offers decent value for the price paid.
Rooms
5.0
The rooms, although big, are in poor state, with an odd shower and dirty bathroom ceiling.
Service
8.0
The staff is friendly and always willing to assist, creating a welcoming atmosphere.
Location
6.0
The location isn't the best for the center of town but convenient being near a 7 Eleven store.
Dining
6.0
The dining experience is just OK with room for improvement.
Facilities
7.0
The facilities are basic but sufficient for a comfortable stay.
Convenient Location
Subpar Rooms
Lily
United Kingdom,
November
2023
5.0/10
The hotel room was a big disappointment, old and smelly, definitely not what I was expecting. The lobby looked nice, but the room was a letdown. The service, however, was outstanding, with cost-effective travel recommendations and very friendly staff. The location was just okay, not the best but manageable. The dining experience left much to be desired, quite horrible, not what I was looking for. Overall, the facilities were lacking, not up to par with my expectations.
Rooms
5.0
The room was old and smelly, not what I was expecting.
Service
9.0
The staff was exemplary, recommending cost-effective travel arrangements and transport, and very friendly.
Location
5.0
The location was just okay, not the best but manageable.
Dining
5.0
The dining experience was quite horrible, not what I was looking for.
Facilities
5.0
The facilities were lacking, not up to par with expectations.
Matthew
United Kingdom,
October
2023
6.0/10
When I arrived at 7 pm, the rooms were not ready, no Wi-Fi, smelled moldy, and hair was found on the bed. The bathroom had an odd shower and bath setup. However, the hotel staff were really good, offering excellent recommendations and friendly service, though they were not in uniform at the counter. The location, although not great for the center of town, was ok considering the price.
Rooms
5.0
Rooms were not ready upon arrival and had cleanliness issues.
Service
8.0
The service was exemplary with kind staff, offering cost-effective travel arrangements and transport assistance.
Location
5.0
The location was not great but acceptable for the price.
Dining
6.0
The dining experience was just OK with gyudon dishes.
Facilities
7.0
No specific comment about the facilities.
Sam
United States,
October
2023
5.8/10
The hotel's location is good, near the center of town and close to a 7 Eleven store. The rooms are rather small and old with some mold in the bathroom, and the dining experience is just OK. The service is exemplary with helpful assistance for travel arrangements despite some impatience and impoliteness from the staff. The location is okay but not necessarily great, being near a red-light district with limited attractions. Overall, a mix of positives and negatives.
Rooms
5.0
The rooms are rather small and old with some mold on the bathroom ceiling.
Service
7.0
The service was exemplary, offering helpful travel arrangements despite some staff impatience and impoliteness.
Location
6.0
The location is good, near the center of town but also close to a red-light district with limited attractions.